Network Monitoring
The Support Department utilizes technology that will notify us when critical network or system events happen. TSD monitors and maintains your network devices to ensure data is flowing properly and is accessible by your users.
- 24x7 remote monitoring of network devices
- Firewall monitoring and support, including updates and firmware patches
- Support on all switches, firewalls, routers and printers
- Periodic testing of network functionality
- Guaranteed remote response time within 2 Hours
- Guaranteed onsite response based on company SLA
- Remote user support for network access
Our monitoring solution provides you with insight into technology that is insecure or inappropriately configured. You will be more secure with the knowledge that outside sources are not stopping your offices productivity. Networks are the lifeline of your business. We ensure that everything is running at its most efficient manner.